The task exists. So who’s actually doing it?
Monday staff meeting. The CEO asks about the supplier contract. Sales says they sent it to legal. Legal says they’re waiting on billing details from finance. Finance has never heard of it. The task sits in the tracker with an owner and a due date that passed three days ago, and nobody was on the hook for the next step.
That’s how most task management software works: it records who’s responsible, but not whose move it is. TASKUS keeps the two apart. Every task carries a “ball” that shows who needs to act right now, and the ball can only be passed with a note on what’s done and what’s needed next. You stop spending meetings figuring out where things got stuck, because the task card already tells you.
How work flows in TASKUS
Every task follows a clear path. The requester creates it and sends it to a person or a team inbox. The assignee hits Accept or Return with a question, and they don’t even need to open the app, since the buttons come with the Telegram notification. The deadline is set by whoever the list’s rules say should set it. Deadlines can move, but only with a reason and the requester’s agreement.
From there, a task can travel through several departments. The ball goes to a person, a team, or a role, and parallel branches can require everyone, anyone, or a quorum. At the end, the assignee hands in the work with a report and files, and the requester accepts it or sends it back.
Workflows are built around teams and roles, not individual names. When someone leaves, the process keeps running: their open tasks return to the team inbox, and the workflow picks up whoever fills the role.
How TASKUS connects to the rest of PRANUS
TASKUS isn’t a standalone tracker. It’s one part of a single system, so tasks show up wherever the work starts.
- Org chart. From TEAMUS, TASKUS knows managers, departments, and who’s allowed to assign work to whom. In return, TEAMUS gets a live map of who actually assigns work to whom.
- Sales. CRMUS creates “call back” tasks after calls and flags new leads.
- Team chat. A question in CHATUS becomes a task in one click, and the task discussion is one conversation in both places.
- Meetings. Action items from a meeting summary turn into tasks with owners and due dates.
- Task garden. Every task in the company shows up as a living garden in GARDUS, where neglected work visibly dries out and asks for a decision.
- Business rules. On the TASKUS canvas you can run LOGUS checks, such as the conditions a task must meet before it moves on.
Once a week, the company feed (Pulse) writes a digest from closed tasks. AI drafts it, a person proofreads it.
What the AI does
AI in TASKUS comes with no separate meter and no per-request charges.
- Forecasts due dates based on similar past tasks and shows a bottleneck view of where work tends to stall.
- Suggests workflows when it notices tasks repeatedly moving through the same chain of teams.
- Sets up projects through conversation. Tell the agent what lists, stages, deadline rules, and request forms you need. It shows a plan, applies it once you say yes, and can roll it back in one step.
- Works alongside you. Assistentus, your personal AI assistant, sees the same task cards, and external AI agents plug in through 29 ready-made tools while acting with no more permissions than the person behind them.
Getting started
The onboarding agent sets up lists, stages, workflows, sprints, and request forms in a conversation with you. People and departments already come from your org chart, so your team can start assigning work on day one. See how the first working setup comes together in 14 days on the PRANUS implementation page.
Who it’s for
- Founders and executives who want to see where work is stuck without a daily round of status meetings.
- Teams and departments that hand work to each other and are tired of arguing about deadlines.
- Companies with 20 to 2,000 people where tasks routinely cross several departments and processes need to survive people changing roles.
Want to see TASKUS move a task through three departments? Book a demo and we’ll walk through one of your own processes.