What they have in common
Kommo and PRANUS see sales the same way: a customer sends a message, the chat becomes a deal right away, a rep moves it through the pipeline, and AI helps with replies. Both let you get started quickly, without a months-long project.
Kommo has real strengths we respect. It’s simple, sales reps know it, it’s especially strong in Latin America, and there’s a mature market of integrators with ready-made connections. If all you need is a messenger CRM for your sales team, it’s a good, fast choice.
Where they differ
A CRM is only part of the company
Sales doesn’t happen in isolation. A deal needs a contract, the contract needs legal sign-off, a shipment needs a task for the warehouse, a new rep needs access and a script, and the owner needs to know who’s responsible for what. With Kommo, that means integrations and extra tools maintained by an integrator.
In PRANUS it’s one system. The CRM is connected to tasks, documents, the org chart and the knowledge base. You add a person once, their access follows their position, and AI sees the customer, the task and the contract at the same time.
Scripts from your own conversations
In most companies, the sales script lives in one top rep’s head. When she leaves, the script leaves with her. PRANUS analyzes your chat history and drafts the documents a rep needs: services and pricing, how the sale flows, objections, frequent questions, and what never to promise. You edit and approve, and new hires learn from them on day one. See how knowledge transfer works.
Sales that don’t wait for a rep
PRANUS includes an AI sales rep: outreach on approved templates during business hours, a do-not-contact list, and AI calling. When a prospect replies, the message lands in the shared inbox and the pipeline.
Permissions you don’t manage by hand
With ten people, you can hand out access manually. With eighty, you can’t: new hires wait a week for access, and someone who left can still see your customer list a month later. In PRANUS, access follows a person’s position in the org chart. Move a rep to another team and their access changes everywhere at once. When someone leaves, access closes across every service, their tasks go back to the team queue, and the system asks who should take over their chats.
Where your data lives
Kommo is cloud only. PRANUS runs in our cloud, on your own server, or in an air-gapped environment with local AI models. More on deployment options.
How to switch from Kommo
- Talk to a manager. We look at how your sales and the work around them are set up, then open a demo on your own tasks.
- Move your data. Deals, contacts and companies migrate with built-in tools.
- Agent-led setup in 14 days. Pipelines, tasks, org chart, permissions, employees, chat channels, a knowledge base, and scripts from your chat history.
- Next steps. Telephony, integrations and accounting follow as separate phases.
Setup is free with an annual contract.
Which one to choose
If you only need a CRM for a small sales team, Kommo will do the job. If you need one system for sales and everything around it, request a demo on your own tasks or check pricing.